Customer Engagement, Onboarding & Plan Renewals

All Under One Roof

Provide even more value to your homeowners while helping them care for their homes. Our home management app, insights dashboard, and expert content management services can help you deepen your client relationships beyond breakdowns and billing. 

  • Delight your customers with continuous interactions. 
  • Drive renewals and referrals through greater awareness. 
  • Turbocharge profitability and prevent avoidable claims.

Customer Engagement, Onboarding & Plan Renewals

All Under One Roof

Provide even more value to your homeowners while helping them care for their homes. Our home management app, insights dashboard, and expert content management services can help you deepen your client relationships beyond breakdowns and billing. 

  • Delight your customers with continuous interactions. 
  • Drive renewals and referrals through greater awareness. 
  • Turbocharge profitability and prevent avoidable claims.

Homeowner Management Engagement Suite

Engagement drives renewals. Explore how our platform uses curated content, home-specific data, and homeowner behaviors to help you delight your customers from the first interaction.

A comprehensive home management app

that encourages better home behaviors and connects continuously with customers

  • Provide a repository of home-specific and plan-related information.
  •  
  • Drive engagement with predictive and real-time alerts that serve actionable home guidance
 
  • Enjoy a modern, mobile-first portal that reduces the burden on IT staff.

Advanced analytics and
actionable insights

to help you demonstrate your progress and further optimize key processes

  • Achieve a competitive advantage via business analytics.
 
  • Gain property and behavioral insights that illuminate opportunities to help your customers further.
 
  • Optimize brand interactions with adoption and engagement metrics.

Turnkey, expert digital content solution

that is trusted and timely, and reduces your marketing costs through direct initiatives

  • Deliver curated and customizable content assets, including blogs, emails, etc.
 
  • Welcome new customers with a bespoke onboarding journey that highlights your products and services.  
 
  • Provide your customers with the best practices in home prevention, safety, and more.

Help your customers take better care of their homes by partnering with vipHomeLink.