Increase Retention & Lower Customer Acquisition Costs

All Under One Roof

Banks and mortgages have an extended customer journey, but when refinancing, homeowning clients generally search elsewhere first. Our home management app, insights dashboard, and expert content management services can help keep you in the conversation by deepening your customer relationships and positioning you as the first place your clients turn. 

  • Delight your customers with continuous interactions. 
  • Drive refinances and retention. 
  • Lower customer acquisition costs.

Increase Retention & Lower Customer Acquisition Costs

All Under One Roof

Banks and mortgages have an extended customer journey, but when refinancing, homeowning clients generally search elsewhere first. Our home management app, insights dashboard, and expert content management services can help keep you in the conversation by deepening your customer relationships and positioning you as the first place your clients turn. 

  • Delight your customers with continuous interactions. 
  • Drive refinances and retention. 
  • Lower customer acquisition costs.

Homeowner Engagement Suite

Engagement drives retention and refinancing. Explore how our platform uses curated content, home-specific data, and homeowner behaviors to help delight your customers and increase retention.

A comprehensive home management app

that encourages better home behaviors and connects continuously with customers

  • Provide a repository of home-specific and mortgage-related information.
  •  
  • Drive engagement with predictive and real-time alerts that serve actionable home guidance
 
  • Enjoy a modern, mobile-first portal that reduces the burden on IT staff.

Advanced analytics and actionable insights

to help you demonstrate your progress and further optimize key processes

  • Achieve a competitive advantage via business analytics.
 
  • Gain property and behavioral insights that illuminate opportunities for refinancing and more business.
 
  • Optimize brand interactions with adoption and engagement metrics.

Turnkey, expert digital content solution

that is trusted and timely, and reduces your marketing costs through direct initiatives

  • Deliver curated and customizable content assets, including blogs, emails, etc.
 
  • Welcome new customers with a bespoke customer journey that highlights your business and all its services.  
 
  • Provide your customers with the best practices in home prevention, safety, and more.

Help your customers throughout their homeowning journey by partnering with vipHomeLink.